Refund policy – Papaton Kids

Refund policy

RETURN POLICY

Last updated May 01, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 45 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 45 days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

hi@papatonkids.com

What Our Customers Say About Papaton Shadow Theater Playsets

Corbin Carroll

This is the best single item I’ve EVER gotten for my little boy! I love how it brings us together as a family every night and watching his eyes of excitement and wonder as we tell him stories while using the shadow puppets just melts my heart!

Casi

As a mom of 3, I am always looking for ways for the kids to use their imagination. Papaton Shadow Theatre makes this happen in such a neat way! We have been having so much fun with the Papaton Theater and would highly recommend this!

Joy Fitzgerald

The product is really incredible and facilitates all the things you hope. We did a puppet show before bedtime too instead of our normal story and it made the kids look forward to bed time and the dark room.

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