Last updated April 09, 2024

Thank you for being a part of the Papaton Shadow Theater family! We appreciate your support. If you're not completely satisfied with your purchase, don't worry. Just bring it back to us, and we'll give you a full refund or exchange. Please see the details of our return policy below. Your satisfaction is important to us!


You have a window of 14 days from the date of receipt to return any of our playsets. Please be aware that all return shipping costs will be your responsibility. For added peace of mind, we highly recommend using a trackable shipping method when sending back your return.

To initiate a return, simply email us at with your order number and the reason for your return. Please note that we cannot accept items sent back to us without prior return authorization.

Once we've received and inspected your return, we'll promptly notify you of the approval status for your refund. If approved, the refund will be processed automatically to your original payment method. Keep in mind that it may take some time for your bank or credit card company to finalize the refund transaction.


Upon receiving your order, please take a moment to inspect it. If you find any defects, damages, or if you've received the wrong item, please reach out to us immediately at We're here to address the issue promptly and ensure your satisfaction.


All sales are final and refunds are not offered once the checkout process is completed.


If you have any further inquiries regarding our return policy or any other concerns, feel free to reach out to us at We're here to assist you!

What Our Customers Say About Us

Corbin Carroll

This is the best single item I’ve EVER gotten for my little boy! I love how it brings us together as a family every night and watching his eyes of excitement and wonder as we tell him stories while using the shadow puppets just melts my heart!


As a mom of 3, I am always looking for ways for the kids to use their imagination. Papaton Shadow Theatre makes this happen in such a neat way! We have been having so much fun with the Papaton Theater and would highly recommend this!

Joy Fitzgerald

The product is really incredible and facilitates all the things you hope. We did a puppet show before bedtime too instead of our normal story and it made the kids look forward to bed time and the dark room.